Thank you for your interest in Stoker Residential Management. We look forward to earning your business!

Here is an overview of how our property management service works:

  1. Property Consultation
    • Initial property consultation – This is a no obligation meeting at the property to address your needs, goals, and concerns. We also make recommendations on what need to be done to the property to ensure it leases in a timely fashion.
    • Rental valuation – We research the most current comparable’s in your market and provide you the current market price for your rental.
    • Establish a timeline – Based on our meeting, we will give you a timeline of when you can expect certain goals to be accomplished including property turnover, advertising, & leasing.
  2. Turnover
    • Based on our initial meeting with you, we then contract out our preferred vendors to bid and perform the work needed to make the home “rent ready”.
    • We oversee that the work is performed in a timely fashion and professional manner.
    • Once work is complete, we will pay for the work from your property account and keep accurate accounting records.
  3. Marketing
    • Take professional looking photos
    • Create a video tour
    • Create professional looking online advertisement
    • Ad sent to owner for review
    • Syndicate ad to all our preferred online advertising sites
    • Professional signage
  4. Showings
    • Agent showings
    • Self service showings via our digital lockboxes means your home is shown more and rents faster
    • Regular property visits to spruce up vacant properties
  5. Tenant Screening
    • FICO Credit Score
    • Nationwide Eviction Search
    • Nationwide Criminal Search
    • Employment verification
    • Previous Landlord Reference Checks
    • All clients receive Eviction Protection. If we must evict a tenant approved by our company, we will pay for the cost of the eviction up to $1200. This usually covers all attorneys fees and court costs in a normal eviction.
  6. Lease Signing & Move In
    • Lease negotiations
    • Draft tailored lease agreement
    • Lease signing
    • Collect move in funds
    • Move in condition assessment
    • Move in condition photos
    • Post move in follow up with tenant
  7. Monthly Statements and Rent Deposit
    • Income/Expense Statements emailed each month
    • Monthly direct deposit of rents
    • 24/7 access to online owner portal
  8. Lease Renewal
    • Research market rent
    • Review tenant file
    • Execute renewal contract

The monthly management fee includes the following services:

  • Our management systems, processes, and expertise
  • A dedicated, licensed property manager
  • Tenant’s questions answered and complaints resolved
  • Detailed notes kept on all tenant communication
  • 24/7 Maintenance coordination
  • 24/7 after hours emergency maintenance with a live person
  • Onsite property visits in emergency situations
  • Detailed notes kept on all repair issues
  • Before and after photos of repairs
  • Work orders and copies of invoices
  • Vendor management
  • Utilities management
  • FTB tax reporting (required for out of state owners)
  • Initial Property Evaluation with condition report (for occupied properties)
  • HOA communication and rules compliance (if applicable)
  • Lease violation enforcement
  • Tenant change management
  • Communication with neighbors
  • Posting of late rent and lease violation notices
  • Move in inspections
  • Move out inspections
  • Review tenant file for complaints, issues, & late payments
  • Complete a market survey of rents
  • Lease renewal review
  • Draft lease renewal offer and communicate offer to tenant
  • Execute renewal contract and share on owner and tenant portal
  • Deposit disposition
  • Deposit dispute resolution
  • $1200 eviction protection guarantee (included free)
  • A dedicated property accountant handles all your accounting
  • Payment of recurring and non-recurring bills
  • Accurate monthly accounting
  • Monthly and year end property accounting
  • Year end statements for tax preparation
  • Direct deposit of monthly rent
  • Access to owner portal; make payments, store leases, view inspection reports